Director Marketing Operations

nAbout us:nnChief is changing the face of leadership. Our mission: build the most powerful network focused on connecting and supporting women leaders. Our members are VP and C-level executives across every industry who are leading their companies today and building a more equitable tomorrow. Chief was recently recognized as one of Fast Company’s Most Innovative Companies of 2021, and you can read more about us in Forbes or watch us on the Today Show.nnLaunched in early 2019, Chief is a Series B stage start-up backed by General Catalyst, Inspired Capital, Primary Ventures, CapitalG, and other top-tier investors. The Chief network includes 12,000+ members from across the United States and United Kingdom. We are headquartered in New York City with additional Flagship spaces in Los Angeles, Chicago, San Francisco, and London.nnWe are tech-powered. Our members make meaningful connections, engage in compelling discussions, and view our unique content through our digital platform. Our Product and Technology teams are building the future of that platform, with data and insights at its heart.nAbout the Role:  nn Chief is seeking a Director of Marketing Operations who will get under the hood of our marketing automation and CRM platforms, own omni-channel communications and work in collaboration with teams throughout the company to build programs and processes. nnThe Director of Marketing Operations will be a key contributor to the ongoing growth and success of Chief by supporting the evolving marketing and personalized messaging needs to drive seamless execution of omni-channel programs. Additionally, the Director will be responsible for migrating and optimizing a new platform – partnering with technology in the implementation, ensuring data, use case requirements and needs are represented and prioritized in all phases.nWhat you’ll do: nnnOwn and manage the marketing technology stack including process, operations and data integrationsnnCombine high level strategic thinking with roll-up your sleeves to make it happen mindsetnnRepresent Marketing’s interests with technology partners by translating business needs into technology requirements/roadmapsnnPartner closely within Marketing and with the Technology teams to ensure that the technical solution is ideal for future growth and evolutionnnImprove the efficiency of marketing funnels and programs, while enabling innovation and scalennCreate a Center of Excellence/Best Practices for the organization for both marketing operations process and implementing messagingnnCommunicate the status updates, timing, and implementation plan with Leadership teamnnSupport the end-to-end leads management process from capturing, scoring, filtering, enriching, and routingnnWork collaboratively with Growth/Brand Marketing/B2B teams to deploy email marketing campaigns that nurture prospects, grow awareness, and deliver a positive customer journey.  nnBuild dashboards and monitor marketing KPIs, campaign performance, and marketing-sourced leads across the entire funnel, from lead acquisition source through retention nnAssess, develop, and enforce system governance policies. Proactively address potential issues with deliverability, automation, or data quality.(GDPR/ CASL/ CPPA/ ETC.)nnnnWhat you’ve done and enjoy doing:nnnExpertise using Braze, Iterable, SFMC (Or similar omni-channel tool)nnExpertise in reporting tools such as Looker or Google AnalyticsnnExpertise in email, SMS, push notifications & in-app messagingnnExperience managing a team and/or offshore resourcesnnStrong understanding of data warehouses, and integrationsnnComfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environmentnnStrong project manager with a track record of formulating solutions and implementing new processes and technologies to meet needs and drive growthnnStrong relationship skills, ability to build partnerships with cross-functional team members (Sales Ops, Core Marketing, Product, IT, etc.)nnnnnBonus Points:nnnCertification in an omni-channel platformnnExperience migrating marketing platformsnnKnowledge and experience using HTML and APIsnnAdvanced technical skillsnnMembership business experiencennnnWhy You’ll Want to Work Here:nnnCompetitive salary and equitynnFlexible vacation policy and 4.5 day work weeksnn20 weeks of paid gender neutral parental leavennFull medical, dental, and vision packages, 401(k)nnOpportunity to work for a startup focused on driving real change for women in businessnnOpportunity to create and attend inspiring experiences and events with leaders of the industrynnAccess to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakersnnWellness, Work from home and Learning Stipends availablennnnnWhile we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.nnAt Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.nnThe pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.nnThe base salary for this role is: $175,000.00nn n#LI-Remotenn nn#Salary and compensationn
No salary data published by company so we estimated salary based on similar jobs related to HTML and Marketing jobs that are similar:nn
$55,000 — $92,500/yearn

nn#Benefitsn
💰 401(k)nn
nn#LocationnNew York City, New York, United States